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Anaheim Red Shield Policies

Family Membership Definition

One or two adults living in the same household and dependents who are eligible up to the age of 17. At age 18, an individual with a disability or an elderly parent who is living in the same household will remain eligible for the Family membership. Verification of family residence and/or dependence may be required. For example  utility bill, health insurance, etc.

One-time Annual Payment

Annual payments may be paid in full by cash, check, major credit/debit card. Fees are equivalent to 12 monthly payments. The annual fee is due at time of enrollment.

Insufficient Funds Policy

There is a $20 charge for each insufficient funds transaction. This places your membership on hold until payment is received.

Membership Change/Cancellation Billing

Any requested change that affects the automatic billing of your membership, including membership cancellation, must be submitted by the 10th of the month to be processed for the following month. If changes occur after the 10th of the month, you will have one more billing before the change takes effect.

Lapsed Membership

If a member cancels or if membership payments lapse for more than 30 days, the appropriate registration fee will be charged to reopen the membership account.

Financial Assistance/Scholarship Program

Individuals, families, and seniors who cannot afford  Center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level. Scholarship applications are available to download online or at the information desk.

Group/Personal Coach Policy

Public drop-in access is intended for inclusive recreational use. Any external personal or group use/training/coaching should contact the rental department of specific group requests.

Day Pass Policy

Anyone purchasing a day pass will be required to show photo ID (ages 18+). The  Center may use this information to consult public sources to help determine whether a guest may pose unreasonable harm to our patrons, staff or visitors. Your safety is important to us. By showing your photo ID at the front desk, you help The Anaheim Red Shield to provide a quality, state-of-the-art, facility where individuals and families can work, play and grow together in a safe and nurturing environment. Thank you for your cooperation with this policy. Purchase a day pass online.

Class and Program Cancellations

Full payment is expected at the time of enrollment. No cash refunds are given unless the program is canceled by The Center. If the program is canceled by the Center, you will be given the choice of a full credit or a cash refund. If you request to cancel your class enrollment five or more days prior to the first class, you will receive a full refund minus a $5 processing fee or you may choose to transfer to another session if available. Requests made less than five days prior to the start date are not eligible for a refund or credit, except in the case of personal emergencies. No credits or pro-rated credits will be issued for missed days of camp or class due to illness, partial attendance, behavior issues, or any other reason.

Youth Supervision Policy

Children under 6 years must be accompanied by an adult (or enrolled in Playcare) at all times. Youth 7 years and older simply need a supervising adult within the facility.

THE SALVATION ARMY
ANAHEIM RED SHIELD
COMMUNITY CENTER

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Individuals, families, and seniors who cannot afford  Center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level. Scholarship applications are available to download online or at the information desk.

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THE SALVATION ARMY
ANAHEIM RED SHIELD COMMUNITY CENTER

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